Last updated: 08 January 2026
Syba Digital respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect personal information when you:
- Place an order (e.g., name, email address, billing details, payment information)
- Fill out contact or intake forms (e.g., business name, niche, preferences)
- Interact with our website (via cookies and analytics tools)
Information we collect may include:
- Contact details (name, email address, phone number)
- Business details (business name, niche, website URL)
- Project-related files, content, and preferences
- Payment and billing information
- Technical data (IP address, browser type, time zone, device information)
2. How We Use Your Information
We use your personal data to:
- Process and deliver purchased services
- Communicate with you regarding your project or account
- Onboard you into our project management systems (such as Basecamp)
- Provide customer support and ongoing services
- Improve our services, templates, website performance, and user experience
- Send important service-related notices, invoices, or updates
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Third-Party Services
We use trusted third-party platforms to operate our business and deliver services, including but not limited to:
- WooCommerce (checkout and order management)
- Stripe (payment processing)
- Basecamp (project management and collaboration)
- Google Analytics (website analytics)
- Cloudways (website hosting and infrastructure)
These providers process personal data only as necessary to perform their services and in accordance with their own privacy policies and data protection practices.
4. Cookies and Analytics
Our website uses cookies and similar tracking technologies to:
- Analyze website usage and performance
- Understand user behavior and improve our services
- Track checkout activity and conversions
By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this policy.
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.
5. Data Storage & Security
We implement appropriate technical and organizational security measures to protect your personal data. These measures include SSL encryption, restricted access to personal information, and secure third-party platforms.
Customer data is stored and processed securely through trusted providers such as WooCommerce, Stripe, Cloudways, and Basecamp.
6. Your Rights
If you are located in a region governed by data protection laws such as the GDPR or CCPA, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Request a copy of the personal data we hold about you
- Object to or restrict certain data processing activities
- Opt out of marketing communications
- File a complaint with your local data protection authority
To exercise any of these rights, please contact us at: support@sybadigital.com
6A. Data Controller & Data Processors
Syba Digital acts as the data controller for personal information collected through this website and our services.
We work with trusted third-party platforms that act as data processors and process personal data only as necessary to deliver our services. These may include payment processors, hosting providers, analytics tools, and project management platforms such as Stripe, WooCommerce, Basecamp, Google Analytics, and Cloudways.
All third-party data processing is governed by the respective providers’ privacy policies and applicable data protection agreements.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective as of the date stated above.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: support@sybadigital.com